The phone system is one of the primary tools of doing business. It's a significant part of the sales cycle, and customer engagement hinges on being able to communicate verbally. The last thing that a busy organization needs is a phone system that drops calls, has poor call quality, or simply stops working for hours or days. If you are an organization that lives and dies by inbound or outbound sales, calls no phone means no sales. For instance, in today's ultra-competitive want-it-yesterday distribution model, losing $20,000 per hour when the phone system is down is not unusual. When they can't reach you by phone, they call the next vendor on their list.

You don’t have to put up with that!

If your current phone system is not keeping up with the demands of your business, can't scale to meet your needs, or, lacks vital functionality or features, a new Voice over IP (VoIP) communications system from NetWerks Strategic Services may be in order. With our new VoIP solutions in Springfield, Hartford, Pittsfield, Greenfield, and Northamption, you can rest assured that your business needs will be met and far exceeded.

Let NetWerks Strategic Services' VoIP service provide the benefits every business needs today:

  • Features that you’ll use – If you want to take a call on your laptop or cell phone when you’re on the go, or, you’d like to access a phone number without any hassle, then NetWerks Strategic Services' VoIP services are definitely for you.
  • The ability to take on your company’s workload – With optimized technology, your VoIP system will never go down because too many calls are being made, and the system can grow with your business.
  • Low-cost and easy to install – Installing and setting up a new VoIP system in your office is easier and more affordable than you might expect. Our trained staff will not only provide all of the necessary training and help to make the transition smooth and worry-free, but we can also help you find the right solution that meets your budget.

But wait, there’s more!

VoIP is just a part of our Unified Communications as a Service (UCaaS) offerings.  UCaaS brings together multiple ways your business communicates into a complete package. With the flexibility of UCaaS Systems, you can scale your business from a couple lines to complete call centers. UCaaS systems are great for healthcare as they can be configured for HIPAA Compliance for secure FAX transmission of health records.

Here are a few of the features of our UCaaS Systems:

  • VoIP Telephony
  • Internet based FAX service
  • Internal secure messaging platform
  • SMS/Text to/from clients
  • Video calls
  • Call recording
  • Much, much more

When you are ready to bring your communications platform to the next level, call NetWerks Strategic Services at 413-786-9675.